Return Policy

At TheKbeautyShop, your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help!

Returns

You have 30 days from the date of purchase to return an item for a full refund or exchange. To be eligible for a return, your item must be:

• Unused and unworn
• In the same condition that you received it
• In the original packaging
• With tags attached (if applicable)

You'll also need the receipt or proof of purchase.

Certain items, such as opened or used beauty products, are non-returnable due to hygiene reasons unless they are defective or damaged.

To start a return, please contact us at info.kbeautyshop@gmail.com. Returns should be sent to the following address:

955 S Vermont Ave L Los Angeles, CA 90006

If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund.

If your return is approved, we will initiate a refund to your original method of payment. You'll be automatically refunded on your original payment method within 10 business days. Please allow 5-7 business days for the refund to reflect in your account.

Please note that it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we've approved your return, please contact us at info.kbeautyshop@gmail.com.

Exchanges

We only replace items if they are defective or damaged. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

• Perishable goods (such as food, flowers, or plants)
• Custom products (such as special orders or personalized items)
• Personal care goods (such as beauty products)
• Hazardous materials, flammable liquids, or gases
• Sale items
• Gift cards

Please get in touch if you have questions or concerns about your specific item.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Contact Us

If you have any questions or need assistance with your return, feel free to contact us at info.kbeautyshop@gmail.com.

Thank you for shopping with TheKBeautyShop!

Last updated: October 17, 2024